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Welcome to www.tiasoft.com! We are creators of Internet technologies,
security software, and productivity solutions for local network, intranet, and WAN environments. If you need fast, reliable and safe solutions,
our very affordable products offer smooth interoperability and a user-friendly interface.
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Common info about support |
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Tiasoft is committed to satisfy the needs of our customers. The
technical support group provides expertise in technical support to help ensure that our customers' technical questions and issues are quickly
addressed.
Before you contact us, be sure to answer the following:
1.
Look over what you are doing again and be sure you didn't miss a step or are
doing something wrong. We can all be a bit inattentive at times.
2. If that doesn't work, take a look at our help file and FAQ, it may already
contain the answer to your question. Many people have "How To" questions, which
can already be found there.
Available FAQs:
NetSecrets [e-mail] FAQ
Tiasoft Secured Drive FAQ
3.
If you don't find your answer there, visit our download
page. You will find the newest version of our product there. If a serious bug has been found in our program and the new version is not ready yet, we will
be happy to do a "hot fix" for it. But if you still have a problem, then just contact technical support.
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Contact our
technical support group |
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If you still have questions or comments,
please send us an email message.
Note: Make sure that your message contains a valid return address.
In particular, be sure to remove the "anti-spamming" parts, if any, from your return address.
Note to AOL members: Make sure your AOL Mail Controls are not set to block
Internet email. If you have Internet email blocked, you will need to update
your AOL Mail Controls. To make this update, enter the AOL Keyword Mail
Controls on AOL.
E-mail support: support@tiasoft.com
We try to always quickly respond to questions submitted at the above email
address in the order they are received. Normally, we answer within a few hours,
and registered users have first priority. Our staff is available to answer your
queries during normal European working hours 7 days for week.
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Subscribe to our news |
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We publish information you will find useful about our products, such as
version upgrades, etc. It's an easy way to get news and new information quickly.
To subscribe, send an empty email message to the following address:
Subscribe to mailing list: subscribe_news@tiasoft.com
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